Date Submitted: 4/6/2010
Job Id: n/a
Organization: Solutions for Progress
Department: n/a
Reports To: CFO
Salary: n/a
Location: Philadelphia, PA

Benefits: Solutions for Progress offers competitive benefits including medical and life insurance, 401(k) with company match, flexible spending accounts, pet insurance as well as company paid dental insurance, group term life insurance, STD and LTD.

Responsibilities: BACKGROUND: Solutions for Progress, Inc. is a progressive, privately held, public policy technology company located in Philadelphia which created and supports an Internet-based software called The Benefits Bank (TBB). TBB assists low and moderate income households in maximizing their tax credits and their entitlement to an array of public benefits. TBB offers services through a network of social service agencies, community-based organizations and faith communities. We employ an agile development methodology, and strive towards a high degree of collaboration and consensus in our work process. Solutions for Progress is an equal opportunity employer with a friendly and pleasant work environment and participates in the E-Verify program. RESPONSIBILITIES: Under the direction of the CFO, formulates and administers policies and procedures for the Human Resources Department and recommends strategies, policies and practices to management covering employment, compensation, benefits, performance management, employee relations, recruiting and retention, training and development, and compliance with all applicable federal, state and local laws. • Develop human resource planning models to identify competency, knowledge and talent gaps and develop specific programs for the filling of the gaps. Areas of activity will include talent management through proper succession planning programs for key contributor and management positions, training and development programs for preparing employees for more significant responsibilities and general business development programs to enhance employee knowledge. • Contribute to and participate in strategic decision-making and due diligence activities related to organizational structure and design in a growth context. • Develop and align the organization’s human capital management plan with its strategic plan. Facilitate the development and communication of the organization’s core values and ethical behaviors. Reinforce the core values and behavioral expectations through modeling, communication, and coaching. • Maintain current knowledge and understanding of regulations, industry trends, current practices, new developments, and applicable laws regarding human resources, ensuring that policies, procedures and reporting are in compliance. • Develop appropriate policies and programs for effective management of the people resources of the organization. Included in this area but not limited only to the following would be programs for employee relations, diversity, harassment, employee complaints, external education and career development. • Continue improving the programs, policies, practices and processes associated with meeting the strategic and operational people issues of the organization. Develop and utilize metrics to evaluate HR’s contributions to the achievement of the organization’s strategic goals and objectives, creating improvements in programs, polices and practices to maintain best practices. • Work with management team to develop staffing strategies and implementation plans and programs to identify talent within and outside the organization. Develop and post advertisements for open positions. Assist the hiring manager with the review of applications, interviews and other aspects of the recruiting process. Identify appropriate and effective external sources for candidates for all levels within the company. • Develop and assess progressive and long-term proactive compensation and benefits programs to provide motivation, incentives and rewards for effective performance and to provide programs which utilize an employee and company partnership for the short and long-range health and welfare protection of the employees. • Administer benefit programs to include analysis and serving as primary contract with providers (including group health, life and other benefits), workers' compensation, unemployment and retirement plans. • Identify training needs, design and deliver training in areas such as leadership, compliance and performance management. Manage the provision of effective public policy, program and technical training. • Develop and deliver a highly effective orientation program that emphasizes the critical importance and value of welcoming and integrating new employees into the corporate culture. Coordinate job training with position supervisor to ensure beneficial starting experience for new employees. • Establish credibility throughout the organization with management and the employees in order to be an effective listener and problem solver of people issues. Provide day to day performance management guidance to line management (coaching, counseling, career development, disciplinary actions). Respond to inquiries regarding policies, procedures and programs. Provide advice, assistance and follow-up on company policies, procedures and documentation. • Investigate and resolve ongoing employee relations problems, anticipate problems whenever possible, and develop, recommend, and initiate appropriate steps for resolution. • Maintain personnel files in compliance with applicable laws, regulations and best practices. • Administer performance review programs to ensure effectiveness, compliance, and equity within the organization. • Prepare employee separation notices and related documentation, and conduct exit interviews to determine reasons behind separations. • Represent the organization at employment related hearings and investigations. • Serve as back up for payroll processing. Building Management Responsibilities • Monitor contracts and establish relationships with vendors in areas such as security, elevator and general maintenance. • Identify new vendors for ongoing aspects of building maintenance and repair. • Inspect facilities and equipment to determine the need for and extent of service, equipment and resources required. • Lead disaster response and safety planning initiatives. • Supervise staff as assigned. • Serve as the building point person. • Organize and lead the Safety Committee. • Perform other duties as assigned.

Qualifications: Demonstrated commitment to social justice and anti-poverty issues • Excellent written and oral communication skills • Computer literacy and familiarity with Microsoft Office Suite • Ability to work well both independently and collaboratively • Flexibility and willingness to work on a wide range of projects • Passion and excitement about work.

Education: REQUIREMENTS: • A bachelor's degree and five (5) years' Human Resources experience, OR • A master's degree in Human Resources Management, Business or related field and four (4) years experience in the HR field, OR • Nine (9) years experience in the HR field, OR • Any appropriate combination of education and experience • Professional in Human Resources (PHR) or Senior Professional in Human Resources (SPHR) certification preferred. • Payroll experience a plus. • Facilities management background should reflect significant experience with vendor management, landlord-tenant relations, intra-office moves, and space planning.

Company: Solutions for Progress
Contact Name: Roz Schaffer
Street Address: 728 S. Broad Street
City: Philadelphia
State: PA
Zip: 19146
Phone: 215-701-1639
Fax: 215-972-8109
Email: rschaffer@solutionsforprogress.com

Comments/Instructions: Interested applicants should submit the following materials: cover letter; resume. Email materials to: jobs@solutionsforprogress.com or fax resumes to 215-972-8109.

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